One of my more ambitious online purchases recently has been a full outdoors table and chairs set. Here’s the “Palermo Collection” 12pc Outdoor Dining Set we were sold from Ewins.com:
$600+ well spent? We thought so. Our existing powder-coated cheap set from Kroger two years ago had been ruining our new concrete patio with rust stains.
Time for a wood collection. You’d think…
The first set arrived damaged. Badly.
Ewins.com done well to replace it within the week (thanks Heidi Hilder - you did a great job to turn this round with minimum effort and hassle).
When it arrived we put the new set up. And then it rained. We have yet to figure out how to clear up the dark brown stains that now make up our concrete patio that were created by the new patio set. So here’s what we were sold:
Ewins.com says it’s the supplier’s problem. Supplier (STI) ain’t answering emails or voicemails. What grates me most about this is that we bought the goods from Ewins.com, not their supplier. Ewins.com should be fixing it with whoever they have to deal with.
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